Health Care Design Conference - 2013 Boston

Help people everywhere break down barriers and overcome obstacles to optimal health through thoughtful and heartfelt design.

Doc Mike Evans: 23 ½ hours – What is
the single best thing we can do for our health?

I love Dr. Evans’ videos. The content is certainly interesting, but I think the most inspiring thing to me is that this physician has made such a beautiful effort to break down topics in a way that is engaging and prompts me to make real change. In another context, it would be difficult to read through a detailed scientific article on stress or sleep deprivation. Dr. Evans has found a way to make this important information accessible and easy to share with others

Design transcends disciplines. We believe that the fundamental principles of good design can help anyone from financial specialists to nurses achieve optimal results. After all, we are designing for human beings. The knowledge we gain from other applications is turned into wisdom that can inform the facilitation and creation of better experiences for all.

Although I’ve been fortunate to be fairly healthy throughout my life, this past year, I was forced to make the frustrating round of doctors and specialists when a mysterious lump appeared in my neck. My condition was finally diagnosed as a rare birth defect, a venolymphatic malformation, that usually occurs in children. For several months, the uncertainty and shifting opinions caused me constant worry. My life came to a standstill. While I wanted to educate myself as much as possible, finding the right answers from trusted sources proved to be time consuming and difficult. Thankfully, I got the right tests, found the right specialist, and underwent the right treatment. Most importantly, I feel like my health journey in this particular instance improved the moment I found a specialist who actually listened to me and my fears instead of just jumping to a diagnostic conclusion.

We are really excited about how we were able to use tried and true methods, as well as some experimentation, to arrive at the core of a great patient experience – improved access to nurses. We started with a broad landscape of possibility and through careful analysis were able to focus on what patients were really thinking and feeling.