About Me
Sandy Williams Hilfiker is a Principal at CommunicateHealth Inc., a health education and communication firm specializing in improving health literacy through user-centered design, audience research, and content development. She is a leading expert in the design and development of consumer health websites and e-health tools for users with limited health literacy skills and limited experience with the web. Sandy is a passionate advocate for user-centered design with over a decade of experience in health communication and usability research.